Caroline is a partner and head of the firm's Financial Services Regulatory team.

Dual qualified, she has worked both in private practice and for a UK Bank (where she headed up the retail banking legal team). She has extensive knowledge and experience in advising on all matters relevant to retail banking and has particular expertise in consumer credit.

She regularly advises clients on a broad range of matters relevant to the UK's payments and financial services regulatory markets and works closely with FinTechs to ensure their products are compliant.

Clients recognise that Caroline takes a pragmatic view and she is known for being able to find solutions that capture the priorities of the business, the risk and legal teams.

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Client Cat

Client categorisation: a reset, not a relaxation

11/12/2025

The FCA’s proposals to overhaul the elective professional client regime represent one of the most significant changes to UK conduct regulation since Brexit.

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CCI Regime Website (2)

The CCI Regime: five strategic questions every firm should be asking

09/12/2025

The FCA’s new Consumer Composite Investments Framework is more than a compliance exercise. In light of this, Jamie Gray explores five strategic questions that every firm should be asking.

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Client Briefing What The UK’S New Financial Inclusion Strategy Means For Financial Services Firms

What the UK’s new Financial Inclusion Strategy means for financial services firms

28/11/2025

This briefing summarises the key points and outlines the implications for banks, fintechs, insurers, credit unions, employers, and other financial services stakeholders.

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