Caroline is a partner and head of the firm's Financial Services Regulatory team.
Dual qualified, she has worked both in private practice and for a UK Bank (where she headed up the retail banking legal team). She has extensive knowledge and experience in advising on all matters relevant to retail banking and has particular expertise in consumer credit.
She regularly advises clients on a broad range of matters relevant to the UK's payments and financial services regulatory markets and works closely with FinTechs to ensure their products are compliant.
Clients recognise that Caroline takes a pragmatic view and she is known for being able to find solutions that capture the priorities of the business, the risk and legal teams.
Related Insights
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Client categorisation: a reset, not a relaxation
11/12/2025
The FCA’s proposals to overhaul the elective professional client regime represent one of the most significant changes to UK conduct regulation since Brexit.
The CCI Regime: five strategic questions every firm should be asking
09/12/2025
The FCA’s new Consumer Composite Investments Framework is more than a compliance exercise. In light of this, Jamie Gray explores five strategic questions that every firm should be asking.
What the UK’s new Financial Inclusion Strategy means for financial services firms
28/11/2025
This briefing summarises the key points and outlines the implications for banks, fintechs, insurers, credit unions, employers, and other financial services stakeholders.
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